Our Friends Love You
Friday 01 October, 2010
I bought a 12 volt television from you almost 2 years ago and haven't had a single problem with it. This TV has been in our horse trailer so I'm surprised that it's still ticking. We've recently gone "Off Grid" and are outfitting our new home with all 12 volt appliances. So far all is well and everything that we purchased from you (except for the out of stock humidifier) has worked fantastically.
We've told a lot of our friends about your company and a few have already come to us with great reports and thanks for turning them onto you.
Best Regards, Cynthia A.
I'll Be Back
Sunday 26 September, 2010
Everything on my order came in with incredible speed and accuracy. On top of that, everything was exactly as described. I have been shopping online for many years now and really appreciate the honest & prompt service.
"I'll Be Back", Tony L.
It's All Here
Tuesday 14 September, 2010
Goodmorning, Goods received in good condition this morning, thank you.
It's All Good, Thank You
Wednesday 30 June, 2010
Just wanted to let you know that the TV arrived late last week. Everything was in good order and the TV worked great.
Thank you for the excellent service. I look forward to doing business in the future.
Just About to Give Up
Tuesday 18 May, 2010
I have just completed my first 100% satisfactory online purchase. I have shopped online before and was about to give up on it all together. Giving the internet a shot at redemption, I set out to find a GPS with trucker routes.
I came across several websites before landing on 12volt-travel. A couple of the other sites didn't answer their phone, some that did were very rude and others I just couldn't understand. One I think was rude but really couldn't tell with the heavy accent.
The folks at 12volt-travel were very helpful, courteous, easy to understand and very quick to ship. I am loving my new GPS and my new relationship with 12volt-travel.com.
Going The Extra Mile
Thursday 01 April, 2010
Too many people are quick complain when a product doesn't work, or meet
their expectations. I recently bought a portable television from
you and am very pleased with not only the product, but the excellent customer
service as well. Your people where very professional and courteous.
I have already recommended you to several friends and coworkers. I just
thought you would like to hear someone saying what you did right, instead of
complaining about what someone thought was wrong. I have spent most of my
life in customer service and know of what I speak. I have seen poor service, and good service and it is my opinion that both should be brought to the attention of management..
Thank you very going the extra mile for me.
WOW That Was Fast!
Wednesday 30 December, 2009
WOW!!!!! That was the fastest shipping I have ever received from a purchase!
I haven't tried the fans yet to see how they work, but I am sure they will meet my needs perfectly. I guarantee I will be a returning customer. Thank
you very much. Please post this for all customers to see if possible.
Quick Replacement TV
Tuesday 22 December, 2009
I WANT TO THANK YOU FOR THE QUICK REPLACEMENT OF A TV THAT I HAD ORDERED. THE TV IN QUESTION, WAS DELIVERED AND A LENGTHY TIME PERIOD PASSED BEFORE IT WAS OPENED. I WAS WORRIED THAT IT COULD NOT BE RETURNED DUE TO TIME, BUT THE TV WAS NOT WORKING. I OBTAINED A RA# FROM YOUR STAFF. THE NEW TV IS DELIVERED AND WORKING WELL. THANK YOU, PD OSBORNE
A+ Customer Service
Thursday 17 September, 2009
I had to thank you because sometimes all you here are the complaints! I had to thank you for the excellent customer service. I had purchased a 12 volt TV/DVD and had not installed it right away and when I did, it did not work properly. It was over the 30 day warranty. I was concerned knowing that I had purchased it from an internet company. Not the issue here.. you replyed immediatly with a return authorization and within 2 days I had a new tv. WAY TO GO! I really appreciated it!
Representative - John
Tuesday 09 June, 2009
Hi, my name is Jean and I just want to let you know how helpful your representative, John was. Very pleasant and most helpful. You are very fortunate to have this person working for you.