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I WANT TO THANK YOU FOR THE QUICK REPLACEMENT OF A TV THAT I HAD ORDERED. THE TV IN QUESTION, WAS DELIVERED AND A LENGTHY TIME PERIOD PASSED BEFORE IT WAS OPENED. I WAS WORRIED THAT IT COULD NOT BE RETURNED DUE TO TIME, BUT THE TV WAS NOT WORKING. I OBTAINED A RA# FROM YOUR STAFF. THE NEW TV IS DELIVERED AND WORKING WELL. THANK YOU, PD OSBORNE PD OSBORNE