Enjoy peace of mind with an extended warranty from CPS for your new 12 volt television.
Warranty
Choose the coverage that's right for you.
This warranty covers parts and labor for the stated term. It does not include pickup of your 12 Volt Television. You will be responsible for delivery of the unit to a CPS authorized service center unless you add a "Service Upgrade"(below).
Warranty Coverage begins when the original manufacturer warranty expires where the original warranty covers only one time period (i.e. 1 year parts and labor).
If the original warranty is a 2 part warranty (i.e. 90 days parts, 1 year labor), then the extended warranty coverage begins 90 days after purchase.
Service Upgrade Explained
With a service upgrade package CPS will send a carrier of their choice (usually UPS) to pick up the warranty covered unit and deliver it to a service center of CPS's choosing. Return shipping to you is also covered.
Service Upgrade may not be purchased without purchase of a Warranty plan.
Warranty + Service Upgrade
If choosing a 5 year Warranty and a 3 year Service Upgrade you would be responsible for delivery of the unit for the remaining 2 years of the Warranty.
Make sure that your Service Upgrade coverage does not exceed the coverage term of the Warranty you are purchasing.
All Other Combinations are Allowed
Too many people are quick complain when a product doesn't work, or meet
their expectations. I recently bought a portable television from
you and am very pleased with not only the product, but the excellent customer
service as well. Your people where very professional and courteous.
I have already recommended you to several friends and coworkers. I just
thought you would like to hear someone saying what you did right, instead of
complaining about what someone thought was wrong. I have spent most of my
life in customer service and know of what I speak. I have seen poor service, and good service and it is my opinion that both should be brought to the attention of management..
Thank you very going the extra mile for me.
Ralph B. Ralph B.
